:root {
  --cro-bg: #f6f6f4;
  --cro-paper: #ffffff;
  --cro-ink: #131722;
  --cro-ink-soft: #4a5060;
  --cro-mute: #8a8f9c;
  --cro-line: #e6e6e2;
  --cro-line-soft: #efeeea;
  --cro-accent: #e5462f;
  --cro-accent-fg: #ffffff;
  --cro-accent-deep: #bf3525;
  --cro-accent-soft: rgb(247 158 55 / 16%);
  --cro-success: #2c7a51;
  --cro-warn: #c8551b;
  --cro-radius: 14px;
  --cro-radius-sm: 10px;
  --cro-radius-lg: 22px;
  --cro-font: system-ui, -apple-system, Segoe UI, sans-serif;
  --cro-display: var(--cro-font);
  --cro-shadow: 0 2px 6px rgba(15,20,35,.06), 0 18px 50px rgba(15,20,35,.22);
}

/* ─── Self-segmenting tiles (consumed inside each template) ─── */
.cro-tiles {
  display: grid;
  grid-template-columns: repeat(6, 1fr);
  gap: 12px;
}
.cro-tile {
  background: var(--cro-paper);
  border: 1px solid var(--cro-line);
  border-radius: var(--cro-radius);
  padding: 22px 18px 20px;
  text-align: left;
  cursor: pointer;
  transition: transform .15s, border-color .2s, box-shadow .2s, background .2s;
  display: flex;
  flex-direction: column;
  gap: 10px;
  min-height: 152px;
  font-family: var(--cro-font);
  color: var(--cro-ink);
  position: relative;
  overflow: hidden;
}
.cro-tile:hover {
  transform: translateY(-3px);
  border-color: var(--cro-accent);
  box-shadow: 0 14px 30px rgba(15,20,35,.08);
}
.cro-tile-ic {
  width: 38px; height: 38px;
  border-radius: 10px;
  display: grid; place-items: center;
  background: var(--cro-accent-soft);
  color: var(--cro-accent);
}
.cro-tile-ic svg { width: 20px; height: 20px; }
.cro-tile-label {
  font-size: 15px;
  font-weight: 700;
  line-height: 1.25;
  letter-spacing: -.005em;
  color: var(--cro-ink);
}
.cro-tile-sub {
  font-size: 12.5px;
  color: var(--cro-mute);
  margin-top: auto;
}
.cro-tile-arrow {
  position: absolute;
  top: 18px; right: 18px;
  opacity: 0;
  transition: opacity .2s, transform .2s;
  color: var(--cro-accent);
}
.cro-tile:hover .cro-tile-arrow { opacity: 1; transform: translateX(2px); }
@media (max-width: 1100px) { .cro-tiles { grid-template-columns: repeat(3, 1fr); } }
@media (max-width: 560px)  { .cro-tiles { grid-template-columns: repeat(2, 1fr); } }

/* ─── Offer stack ─── */
.cro-offer {
  background: var(--cro-paper);
  border: 1px solid var(--cro-line);
  border-radius: var(--cro-radius-lg);
  padding: 38px 40px;
  display: grid;
  grid-template-columns: 1fr auto 1fr;
  gap: 32px;
  align-items: center;
  position: relative;
  overflow: hidden;
}
.cro-offer::before {
  content: ''; position: absolute; inset: 0;
  background: linear-gradient(135deg, var(--cro-accent-soft), transparent 55%);
  pointer-events: none;
}
.cro-offer-pill {
  position: absolute; top: 18px; left: 22px;
  font-family: var(--cro-font);
  font-size: 10.5px; font-weight: 800; letter-spacing: .18em; text-transform: uppercase;
  color: var(--cro-warn);
}
.cro-offer-side {
  position: relative;
  display: flex; flex-direction: column; gap: 8px;
  font-family: var(--cro-font);
}
.cro-offer-amt {
  font-family: var(--cro-display);
  font-size: clamp(40px, 5vw, 60px);
  font-weight: 700;
  letter-spacing: -.03em;
  line-height: 1;
  color: var(--cro-ink);
}
.cro-offer-amt em { font-style: italic; color: var(--cro-accent); font-weight: 600; }
.cro-offer-title { font-size: 16px; font-weight: 700; color: var(--cro-ink); }
.cro-offer-body { font-size: 13.5px; color: var(--cro-ink-soft); line-height: 1.5; }
.cro-offer-or {
  position: relative;
  font-family: var(--cro-display);
  font-style: italic;
  font-size: 22px;
  font-weight: 500;
  color: var(--cro-mute);
  padding: 14px 16px;
  border: 1px dashed var(--cro-line);
  border-radius: 999px;
  white-space: nowrap;
}
.cro-offer-cta {
  display: inline-flex; align-items: center; gap: 8px;
  font-family: var(--cro-font); font-weight: 700; font-size: 13.5px;
  color: var(--cro-accent);
  margin-top: 6px;
  cursor: pointer; background: none; border: 0; padding: 0;
}
.cro-offer-cta:hover { color: var(--cro-accent-deep); }
.cro-offer-foot {
  grid-column: 1 / -1;
  margin-top: 6px;
  padding-top: 18px;
  border-top: 1px solid var(--cro-line);
  display: flex; justify-content: space-between; align-items: center;
  font-size: 12.5px; color: var(--cro-mute);
  flex-wrap: wrap; gap: 10px;
  position: relative;
}
@media (max-width: 800px) {
  .cro-offer { grid-template-columns: 1fr; padding: 30px 24px; gap: 20px; }
  .cro-offer-or { justify-self: center; }
}

/* ─── Header reviews badge ─── */
.cro-reviews-badge {
  display: inline-flex; align-items: center; gap: 8px;
  padding: 7px 12px 7px 10px;
  border: 1px solid var(--cro-line);
  border-radius: 999px;
  background: var(--cro-paper);
  font-family: var(--cro-font);
  font-size: 12.5px;
  color: var(--cro-ink);
  text-decoration: none;
  transition: border-color .15s, transform .15s;
  white-space: nowrap;
}
.cro-reviews-badge:hover { border-color: var(--cro-accent); transform: translateY(-1px); }
.cro-reviews-badge .stars { color: #e9a51b; letter-spacing: 1px; font-size: 11.5px; }
.cro-reviews-badge strong { font-weight: 800; }
.cro-reviews-badge small { color: var(--cro-mute); font-weight: 600; }

/* ─── Top utility bar rotating promo ─── */
.cro-promo-rotator {
  display: inline-flex; align-items: center; gap: 8px;
  position: relative;
  min-height: 1em;
  min-width: 0;
  flex-shrink: 1;
  overflow: hidden;
}
.cro-promo-rotator [data-promo] {
  opacity: 0;
  transform: translateY(6px);
  transition: opacity .35s, transform .35s;
  display: none;
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
  max-width: 100%;
}
.cro-promo-rotator [data-promo].is-active {
  display: inline-block;
  opacity: 1;
  transform: none;
}

/* ─── Booking popup ─── */
.cro-pop {
  position: fixed; inset: 0; z-index: 2100;
  visibility: hidden;
  pointer-events: none;
  font-family: var(--cro-font);
  color: var(--cro-ink);
}
.cro-pop.is-open { visibility: visible; pointer-events: auto; }
.cro-pop-scrim {
  position: absolute; inset: 0;
  background: rgba(15, 20, 35, .55);
  backdrop-filter: blur(4px);
  opacity: 0;
  transition: opacity .25s;
}
.cro-pop.is-open .cro-pop-scrim { opacity: 1; }
.cro-pop-panel {
  position: absolute;
  left: 50%; top: 50%;
  transform: translate(-50%, calc(-50% + 24px));
  width: min(680px, calc(100vw - 24px));
  max-height: calc(100vh - 48px);
  display: flex; flex-direction: column;
  background: var(--cro-bg);
  border-radius: var(--cro-radius-lg);
  box-shadow: var(--cro-shadow);
  overflow: hidden;
  opacity: 0;
  transition: opacity .3s, transform .3s cubic-bezier(.2,.7,.2,1);
}
.cro-pop.is-open .cro-pop-panel { opacity: 1; transform: translate(-50%, -50%); }

/* Mobile: full-screen sheet */
@media (max-width: 900px) {
  .cro-pop-scrim {
    display: none;
  }
  .cro-pop-panel {
    position: fixed;
    inset: 0;
    left: 0;
    top: 0;
    width: 100%;
    height: 100vh;
    height: 100svh;
    max-height: none;
    border-radius: 0;
    box-shadow: none;
    transform: translateY(20px);
  }
  .cro-pop.is-open .cro-pop-panel { transform: translateY(0); }
}

.cro-pop-head {
  display: flex; align-items: center; gap: 14px;
  padding: 18px 22px 16px;
  border-bottom: 1px solid var(--cro-line);
  background: var(--cro-paper);
}
.cro-pop-back {
  font-family: var(--cro-display);
  font-weight: 800;
  font-size: 15px;
  letter-spacing: 0;
  display: inline-flex;
  align-items: center;
  justify-content: flex-start;
  border: 0;
  background: transparent;
  color: var(--cro-ink);
  cursor: pointer;
  padding: 0;
  min-width: 118px;
  text-align: left;
}
.cro-pop-back:disabled {
  cursor: default;
}
.cro-pop-back:focus-visible {
  outline: 2px solid var(--cro-accent);
  outline-offset: 4px;
}
.cro-pop-progress {
  flex: 1;
  display: flex; flex-direction: column; gap: 6px;
}
.cro-pop-progress-meta {
  display: flex; justify-content: space-between; gap: 10px;
  font-size: 11.5px; font-weight: 700;
  letter-spacing: .08em; text-transform: uppercase;
  color: var(--cro-mute);
  white-space: nowrap;
}
.cro-pop-progress-meta b { color: var(--cro-ink); font-weight: 800; }
.cro-pop-progress-bar {
  height: 5px;
  background: var(--cro-line);
  border-radius: 999px;
  overflow: hidden;
}
.cro-pop-progress-fill {
  height: 100%;
  width: 20%;
  background: var(--cro-accent);
  border-radius: 999px;
  transition: width .35s cubic-bezier(.2,.7,.2,1);
}
.cro-pop-close {
  width: 38px; height: 38px;
  display: grid; place-items: center;
  border: 1px solid var(--cro-line);
  background: var(--cro-paper);
  border-radius: 50%;
  cursor: pointer;
  color: var(--cro-ink);
  flex-shrink: 0;
}
.cro-pop-close:hover { background: var(--cro-bg); }
.cro-pop-close svg { width: 16px; height: 16px; }

.cro-pop-body {
  padding: 26px 26px 16px;
  overflow-y: auto;
  flex: 1;
}
.cro-pop-body h2 {
  margin: 0 0 6px;
  font-family: var(--cro-display);
  font-size: 26px;
  font-weight: 700;
  letter-spacing: -.018em;
  line-height: 1.15;
  color: var(--cro-ink);
}
.cro-pop-body .lede {
  margin: 0 0 22px;
  color: var(--cro-ink-soft);
  font-size: 14.5px;
}

/* Issue tiles */
.cro-issues {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 10px;
  width: 100%;
}
.cro-issue {
  background: var(--cro-paper);
  border: 1.5px solid var(--cro-line);
  border-radius: var(--cro-radius);
  padding: 16px 18px;
  display: flex; align-items: center; gap: 14px;
  cursor: pointer;
  transition: border-color .15s, background .15s, transform .15s;
  text-align: left;
  font-family: var(--cro-font);
  color: var(--cro-ink);
  font-size: 14.5px;
  font-weight: 600;
  line-height: 1.25;
}
.cro-issue:hover { border-color: var(--cro-accent); transform: translateY(-1px); }
.cro-issue.is-selected { border-color: var(--cro-accent); background: var(--cro-accent-soft); }
.cro-issue-ic {
  width: 36px; height: 36px;
  border-radius: 10px;
  background: var(--cro-accent-soft);
  color: var(--cro-accent);
  display: grid; place-items: center;
  flex-shrink: 0;
}
.cro-issue-ic svg { width: 18px; height: 18px; }
@media (max-width: 540px) {
  .cro-issues { grid-template-columns: 1fr; }
}

/* Question groups */
.cro-q {
  margin-bottom: 22px;
}
.cro-q-label {
  display: block;
  font-size: 12.5px;
  font-weight: 800;
  letter-spacing: .08em;
  text-transform: uppercase;
  color: var(--cro-ink);
  margin-bottom: 10px;
}
.cro-q-help {
  font-size: 12.5px;
  color: var(--cro-mute);
  margin-bottom: 8px;
}
.cro-opts {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
  width: 100%;
}
.cro-opt {
  border: 1.5px solid var(--cro-line);
  background: var(--cro-paper);
  color: var(--cro-ink);
  padding: 10px 16px;
  border-radius: 999px;
  font-size: 13.5px;
  font-weight: 600;
  cursor: pointer;
  font-family: var(--cro-font);
  transition: border-color .15s, background .15s, color .15s;
}
.cro-opt:hover { border-color: var(--cro-accent); }
.cro-opt.is-selected {
  border-color: var(--cro-accent);
  background: var(--cro-accent);
  color: var(--cro-accent-fg);
}

/* Customer form */
.cro-fields {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 12px;
  width: 100%;
}
.cro-field { display: flex; flex-direction: column; gap: 6px; }
.cro-field.is-wide { grid-column: 1 / -1; }
.cro-field label {
  font-size: 12.5px;
  font-weight: 700;
  letter-spacing: .04em;
  color: var(--cro-ink);
}
.cro-field input,
.cro-field select,
.cro-field textarea {
  font: inherit;
  font-size: 14.5px;
  padding: 12px 14px;
  border: 1.5px solid var(--cro-line);
  background: var(--cro-paper);
  color: var(--cro-ink);
  border-radius: var(--cro-radius-sm);
  width: 100%;
}
.cro-field input:focus,
.cro-field select:focus,
.cro-field textarea:focus {
  outline: none;
  border-color: var(--cro-accent);
  box-shadow: 0 0 0 3px var(--cro-accent-soft);
}
.cro-field-help {
  font-size: 12px;
  color: var(--cro-mute);
}
@media (max-width: 540px) {
  .cro-fields { grid-template-columns: 1fr; }
}

/* ZIP gate (early service area validation) */
.cro-zip-row {
  display: flex; gap: 10px; align-items: center;
}
.cro-zip-row input { flex: 1; }
.cro-zip-row button {
  font: inherit; font-weight: 700; font-size: 13.5px;
  padding: 12px 22px;
  background: var(--cro-ink);
  color: #fff;
  border: 0;
  border-radius: var(--cro-radius-sm);
  cursor: pointer;
}
.cro-zip-row button:hover { background: var(--cro-accent); }
.cro-zip-msg {
  margin-top: 10px;
  font-size: 13px;
  padding: 10px 14px;
  border-radius: var(--cro-radius-sm);
  display: none;
}
.cro-zip-msg.in-area { display: block; background: rgba(44,122,81,.1); color: var(--cro-success); }
.cro-zip-msg.fringe   { display: block; background: rgba(200,85,27,.1);  color: var(--cro-warn); }

/* Schedule */
.cro-cal {
  background: var(--cro-paper);
  border: 1px solid var(--cro-line);
  border-radius: var(--cro-radius);
  padding: 18px;
}
.cro-cal-head {
  display: flex; justify-content: space-between; align-items: center;
  margin-bottom: 12px;
  font-size: 14px; font-weight: 700;
}
.cro-cal-days {
  display: grid;
  grid-template-columns: repeat(6, minmax(0, 1fr));
  gap: 6px;
  width: 100%;
}
.cro-cal-day {
  text-align: center;
  padding: 10px 0;
  border-radius: var(--cro-radius-sm);
  border: 1.5px solid transparent;
  background: var(--cro-bg);
  cursor: pointer;
  font-size: 13px;
}
.cro-cal-day:hover { border-color: var(--cro-accent); }
.cro-cal-day.is-selected { background: var(--cro-accent); color: var(--cro-accent-fg); }
.cro-cal-day .dow { display: block; font-size: 10.5px; font-weight: 700; letter-spacing: .08em; text-transform: uppercase; color: var(--cro-mute); margin-bottom: 2px; }
.cro-cal-day.is-selected .dow { color: rgba(255,255,255,.78); }
.cro-cal-day .dom { font-size: 18px; font-weight: 700; }
.cro-cal-day .lbl { display: block; font-size: 10.5px; color: var(--cro-mute); margin-top: 2px; }
.cro-cal-day.is-selected .lbl { color: rgba(255,255,255,.78); }
.cro-cal-day.is-selected .dom { color: #fff; }

.cro-cal-times {
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: 8px;
  margin-top: 14px;
  width: 100%;
}
.cro-cal-time {
  text-align: center;
  padding: 10px;
  border: 1.5px solid var(--cro-line);
  border-radius: var(--cro-radius-sm);
  background: var(--cro-paper);
  cursor: pointer;
  font-size: 13px;
  font-weight: 600;
}
.cro-cal-time:hover { border-color: var(--cro-accent); }
.cro-cal-time.is-selected { background: var(--cro-accent); color: var(--cro-accent-fg); border-color: var(--cro-accent); }
.cro-cal-time.is-selected,
.cro-cal-time.is-selected * {
  color: #fff !important;
}

.cro-urgent {
  margin-top: 16px;
  display: flex; align-items: flex-start; gap: 12px;
  padding: 14px 16px;
  background: rgba(200,85,27,.08);
  border: 1px solid rgba(200,85,27,.3);
  border-radius: var(--cro-radius-sm);
  font-size: 13.5px;
  cursor: pointer;
}
.cro-urgent input { margin-top: 3px; }
.cro-urgent strong { color: var(--cro-warn); display: block; margin-bottom: 2px; }

/* Confirm */
.cro-summary {
  background: var(--cro-paper);
  border: 1px solid var(--cro-line);
  border-radius: var(--cro-radius);
  padding: 18px 22px;
  margin-bottom: 18px;
}
.cro-summary-row {
  display: flex; justify-content: space-between; gap: 16px;
  padding: 10px 0;
  font-size: 13.5px;
  border-bottom: 1px solid var(--cro-line-soft);
}
.cro-summary-row:last-child { border-bottom: 0; padding-bottom: 0; }
.cro-summary-row:first-child { padding-top: 0; }
.cro-summary-row dt { color: var(--cro-mute); font-weight: 600; }
.cro-summary-row dd { margin: 0; color: var(--cro-ink); font-weight: 700; text-align: right; max-width: 60%; }
.cro-summary-edit {
  display: inline-flex; gap: 4px; align-items: center;
  font-size: 12px;
  font-weight: 700;
  color: var(--cro-accent);
  cursor: pointer;
  background: none; border: 0; padding: 0;
  margin-left: 8px;
}
.cro-next-up {
  background: var(--cro-accent-soft);
  border: 1px solid var(--cro-accent);
  border-radius: var(--cro-radius);
  padding: 16px 18px;
  font-size: 13.5px;
  line-height: 1.5;
}
.cro-next-up strong { display: block; margin-bottom: 4px; color: var(--cro-ink); font-size: 14px; }

.cro-trust-row {
  display: flex; gap: 10px; flex-wrap: wrap;
  margin-top: 14px;
}
.cro-trust-chip {
  font-size: 11px; font-weight: 700;
  letter-spacing: .06em;
  padding: 6px 10px;
  border-radius: 999px;
  background: var(--cro-paper);
  border: 1px solid var(--cro-line);
  color: var(--cro-ink-soft);
}

/* Post-submit */
.cro-thanks {
  text-align: center;
  padding: 12px 8px 4px;
}
.cro-thanks-ic {
  width: 64px; height: 64px; border-radius: 50%;
  background: var(--cro-accent-soft);
  color: var(--cro-accent);
  display: grid; place-items: center;
  margin: 0 auto 18px;
}
.cro-thanks-ic svg { width: 30px; height: 30px; }
.cro-thanks h2 { font-family: var(--cro-display); font-size: 28px; font-weight: 700; letter-spacing: -.02em; margin: 0 0 6px; }
.cro-thanks p { color: var(--cro-ink-soft); font-size: 14.5px; max-width: 42ch; margin: 0 auto 18px; }
.cro-thanks-card {
  text-align: left;
  background: var(--cro-paper);
  border: 1px solid var(--cro-line);
  border-radius: var(--cro-radius);
  padding: 18px 20px;
  margin: 12px auto 18px;
  max-width: 360px;
}
.cro-thanks-card strong { display: block; font-size: 13px; color: var(--cro-mute); font-weight: 700; letter-spacing: .06em; text-transform: uppercase; margin-bottom: 6px; }
.cro-thanks-card .when { font-family: var(--cro-display); font-size: 20px; font-weight: 700; color: var(--cro-ink); }
.cro-thanks-actions { display: flex; gap: 8px; justify-content: center; flex-wrap: wrap; margin-top: 8px; }
.cro-step-brand {
  display: flex;
  align-items: center;
  justify-content: center;
  gap: 10px;
  margin: 0 0 18px;
  color: var(--cro-ink);
}
.cro-step-brand-mark {
  width: 36px;
  height: 36px;
  border-radius: 12px;
  display: grid;
  place-items: center;
  background: var(--cro-accent-soft);
  color: var(--cro-accent);
  font-weight: 900;
  font-size: 14px;
  letter-spacing: .02em;
}
.cro-step-brand-name {
  font-family: var(--cro-display);
  font-weight: 800;
  font-size: 16px;
  letter-spacing: 0;
}

/* Footer / nav */
.cro-pop-foot {
  display: flex; justify-content: space-between; align-items: center; gap: 12px;
  padding: 16px 22px;
  border-top: 1px solid var(--cro-line);
  background: var(--cro-paper);
}
.cro-pop-foot-left {
  font-size: 12.5px;
  color: var(--cro-mute);
  font-weight: 600;
}
.cro-pop-error {
  margin-top: 6px;
  color: #b42318;
  font-weight: 700;
}
.cro-pop-actions {
  display: flex;
  gap: 8px;
  align-items: center;
}
.cro-btn {
  font: inherit;
  font-family: var(--cro-font);
  font-size: 14px;
  font-weight: 700;
  padding: 12px 22px;
  border-radius: 999px;
  cursor: pointer;
  border: 1.5px solid transparent;
  transition: background .15s, border-color .15s, color .15s, transform .15s;
  white-space: nowrap;
}
.cro-btn-primary {
  background: var(--cro-accent);
  color: var(--cro-accent-fg);
}
.cro-btn-primary:hover { background: var(--cro-accent-deep); transform: translateY(-1px); }
.cro-btn-primary:disabled {
  background: var(--cro-line);
  color: var(--cro-mute);
  cursor: not-allowed;
  transform: none;
}
.cro-btn-ghost {
  background: transparent;
  color: var(--cro-ink);
  border-color: var(--cro-line);
}
.cro-btn-ghost:hover { border-color: var(--cro-ink); }
.cro-btn-text {
  background: none; border: 0; padding: 8px 10px;
  color: var(--cro-mute);
  font-weight: 700;
  font-size: 13px;
}
.cro-btn-text:hover { color: var(--cro-ink); }

@media (max-width: 640px) {
  .cro-pop-panel {
    width: 100%;
    height: 100vh;
    height: 100svh;
    max-height: none;
  }
  .cro-pop-head {
    padding: 16px 18px 14px;
    gap: 12px;
  }
  .cro-pop-back {
    font-size: 13.5px;
    min-width: 86px;
  }
  .cro-pop-body { padding: 22px 18px 18px; }
  .cro-pop-body h2 { font-size: 25px; }
  .cro-cal { padding: 16px 14px; }
  .cro-cal-head {
    align-items: flex-start;
    gap: 12px;
  }
  .cro-cal-days {
    grid-template-columns: repeat(6, minmax(0, 1fr));
  }
  .cro-cal-times { gap: 10px; }
  .cro-cal-time { padding: 14px 10px; }
  .cro-urgent { padding: 14px; }
  .cro-summary {
    padding: 16px;
    margin-bottom: 16px;
  }
  .cro-summary-row {
    display: grid;
    grid-template-columns: 1fr;
    gap: 6px;
    padding: 14px 0;
  }
  .cro-summary-row dd {
    max-width: none;
    text-align: left;
    line-height: 1.35;
  }
  .cro-summary-edit { margin-left: 8px; }
  .cro-pop-foot {
    display: grid;
    grid-template-columns: 1fr;
    gap: 12px;
    padding: 14px 18px max(18px, env(safe-area-inset-bottom));
  }
  .cro-pop-foot-left {
    order: 2;
    font-size: 12px;
    line-height: 1.45;
  }
  .cro-pop-actions {
    order: 1;
    display: flex;
    justify-content: center;
    gap: 10px;
  }
  .cro-btn {
    padding: 12px 18px;
    min-width: 0;
  }
  .cro-pop-actions .cro-btn-primary {
    width: min(100%, 280px);
    white-space: normal;
    line-height: 1.15;
  }
  .cro-btn-text { padding: 10px 8px; }
}

/* Step transition */
.cro-step { display: none; }
.cro-step.is-active { display: block; animation: cro-fade .3s ease; }
@keyframes cro-fade {
  from { opacity: 0; transform: translateY(8px); }
  to   { opacity: 1; transform: none; }
}

/* ─── Exit-intent popup (lighter, separate from booking funnel) ─── */
.cro-exit {
  position: fixed; inset: 0; z-index: 2050;
  display: none;
  align-items: center; justify-content: center;
  padding: 24px;
  font-family: var(--cro-font);
}
.cro-exit.is-open { display: flex; }
.cro-exit-scrim { position: absolute; inset: 0; background: rgba(15,20,35,.55); backdrop-filter: blur(2px); }
.cro-exit-card {
  position: relative;
  width: min(460px, 100%);
  background: var(--cro-paper);
  border-radius: var(--cro-radius-lg);
  padding: 36px 32px 28px;
  box-shadow: var(--cro-shadow);
  text-align: center;
  animation: cro-pop-in .3s ease;
}
@keyframes cro-pop-in {
  from { opacity: 0; transform: translateY(20px) scale(.96); }
  to   { opacity: 1; transform: none; }
}
.cro-exit-ic {
  width: 56px; height: 56px;
  background: var(--cro-accent-soft);
  color: var(--cro-accent);
  border-radius: 16px;
  display: grid; place-items: center;
  margin: 0 auto 18px;
}
.cro-exit-ic svg { width: 26px; height: 26px; }
.cro-exit h3 {
  margin: 0 0 8px;
  font-family: var(--cro-display);
  font-size: 24px;
  font-weight: 700;
  letter-spacing: -.018em;
}
.cro-exit p { color: var(--cro-ink-soft); font-size: 14.5px; margin: 0 0 18px; }
.cro-exit-form {
  display: grid;
  grid-template-columns: 1fr;
  gap: 10px;
}
.cro-exit-form input {
  min-width: 0; font: inherit; font-size: 14px;
  padding: 12px 14px;
  border: 1.5px solid var(--cro-line);
  border-radius: var(--cro-radius-sm);
  background: var(--cro-bg);
}
.cro-exit-form input:focus { outline: none; border-color: var(--cro-accent); }
.cro-exit-form button {
  font: inherit; font-weight: 700; font-size: 14px;
  padding: 12px 18px;
  border: 0;
  border-radius: var(--cro-radius-sm);
  background: var(--cro-accent);
  color: var(--cro-accent-fg);
  cursor: pointer;
  width: 100%;
}
.cro-exit-foot {
  margin-top: 14px;
  font-size: 12px;
  color: var(--cro-mute);
}
.cro-exit-status {
  margin-top: 10px;
  font-size: 12.5px;
  line-height: 1.4;
  color: var(--cro-ink-soft);
}
.cro-exit-status.is-error { color: #b42318; font-weight: 700; }
.cro-exit-close {
  position: absolute; top: 12px; right: 12px;
  width: 32px; height: 32px;
  background: transparent; border: 0;
  display: grid; place-items: center;
  color: var(--cro-mute);
  cursor: pointer;
  border-radius: 50%;
}
.cro-exit-close:hover { background: var(--cro-bg); color: var(--cro-ink); }
.cro-exit-close svg { width: 16px; height: 16px; }

/* ─── Chat widget ─── */
.cro-chat {
  position: fixed;
  right: 24px;
  bottom: 96px;
  z-index: 1300;
  font-family: var(--cro-font);
  max-width: 300px;
}
@media (max-width: 720px) {
  .cro-chat { bottom: 84px; right: 14px; max-width: 260px; }
}
.cro-chat-greet {
  background: var(--cro-paper);
  border: 1px solid var(--cro-line);
  border-radius: 18px 18px 4px 18px;
  padding: 14px 16px 14px 14px;
  font-size: 13.5px;
  line-height: 1.45;
  color: var(--cro-ink);
  box-shadow: 0 16px 40px rgba(15,20,35,.18);
  margin-bottom: 12px;
  position: relative;
  animation: cro-chat-pop .55s cubic-bezier(.2,1.4,.4,1);
  transform-origin: bottom right;
}
@keyframes cro-chat-pop {
  0%   { opacity: 0; transform: translateY(20px) scale(.7); }
  60%  { opacity: 1; transform: translateY(-4px) scale(1.04); }
  100% { opacity: 1; transform: none; }
}
.cro-chat-greet::after {
  content: '';
  position: absolute;
  bottom: -8px; right: 22px;
  width: 14px; height: 14px;
  background: var(--cro-paper);
  border-right: 1px solid var(--cro-line);
  border-bottom: 1px solid var(--cro-line);
  transform: rotate(45deg);
}
.cro-chat-greet strong { display: block; font-size: 12px; font-weight: 800; margin-bottom: 4px; color: #9f2d1f; letter-spacing: .02em; }
.cro-chat-greet-head {
  display: flex; align-items: center; gap: 8px;
  margin-bottom: 4px;
}
.cro-chat-greet-head strong { margin-bottom: 0; }
.cro-chat-greet-ic {
  width: 22px; height: 22px;
  background: var(--cro-accent-soft);
  color: var(--cro-accent);
  border-radius: 50%;
  display: grid; place-items: center;
  flex-shrink: 0;
}
.cro-chat-greet-ic svg { width: 12px; height: 12px; }
.cro-chat-greet-body { display: block; }
.cro-chat-greet[role="button"] { cursor: pointer; user-select: none; -webkit-tap-highlight-color: transparent; }
.cro-chat-greet[role="button"]:hover { transform: translateY(-2px); box-shadow: 0 18px 44px rgba(15,20,35,.22); }
.cro-chat-greet-x {
  position: absolute; top: 4px; right: 4px;
  width: 44px; height: 44px;
  background: transparent; border: 0;
  font-size: 18px; line-height: 1;
  color: #414754; cursor: pointer;
  display: grid; place-items: center;
  font-family: inherit;
  border-radius: 999px;
}
.cro-chat-greet-x:hover,
.cro-chat-greet-x:focus-visible { background: var(--cro-bg); color: var(--cro-ink); outline: none; }
.cro-chat-bubble {
  display: inline-flex; align-items: center; gap: 10px;
  padding: 12px 18px 12px 14px;
  border-radius: 999px;
  background: var(--cro-accent);
  color: var(--cro-accent-fg);
  font-weight: 700;
  font-size: 13.5px;
  box-shadow: 0 10px 24px rgba(15,20,35,.2);
  cursor: pointer;
  border: 0;
  font-family: var(--cro-font);
  transition: transform .15s, background .2s;
}
.cro-chat-bubble:hover { transform: translateY(-2px); background: var(--cro-accent-deep); }
.cro-chat-bubble svg { width: 18px; height: 18px; }

/* No-scroll lock when modal open */
body.cro-lock { overflow: hidden; }